Support Care

Empowering
Every Individual

Creating safe, nurturing, accessible, and inclusive spaces for transitional-aged youth (16+), BIPOC communities, and adults with exceptional developmental needs.

Core Values

Our Commitments

  • Championing social inclusion
  • Specialized staff teams, specialists and volunteers
  • Reducing & eliminating structural, visible & invisible barriers
  • Empowerment, non-judgemental support, respect for rights & confidentiality
  • Equality, equity & justice
  • Person-centered & culturally competent support for BIPOC, TAY, adults and families
  • Protecting vulnerable individuals from all forms of abuse
  • Promoting healthy relationships
  • Accountability & transparency
  • Building trusting relationships, safe & inclusive spaces
  • Recognizing intersectionality (poverty, trauma, income & status, culture, values & beliefs)
  • Trauma-informed approach
  • Commitment to integrity & professionalism
  • Therapeutic intervention & behaviour management strategies
  • Working collaboratively with families and community partners
Core Values
QAM

Accreditation Quality Assurance Measures

Regulations on Quality Assurance Measures (QAM) are standards outlined by the Ontario Ministry’s expectations for service agencies supporting adults with a developmental disability.

Ontario Regulation 299/10 Quality Assurance Measures and Policy Directives for Service Agencies made under the Services and Supports to Promote the Social Inclusion of Persons with Developmental Disabilities Act, 2008 (SIPDDA).

Novel Solution is recognized as QAM compliant per Ontario Ministry requirements, supporting our ability to provide high-quality services to all individuals in our care.

QAM Accreditation
Programs

Therapeutic Programs & Activities

Support that promotes social inclusion, independence, healthy relationships, and meaningful community participation.

Therapeutic Programs

  • Art therapy
  • Music therapy
  • Massage therapy
  • Pet therapy
  • Therapeutic recreation
  • Sensory stimulation
  • Expressive movement
  • Meditation / relaxation
  • Coping strategies
  • Manicure & pedicure
  • Yoga
  • Classical music

Programming & Activities

  • Recreational & physical activities (swimming, skating, soccer, basketball, hiking, walking, bowling)
  • Culture & arts
  • Land-based activities / nature / gardening
  • Yoga
  • Breathing & centering
  • Aerobics
  • Dance & movement
  • Reading programs (library outings)
  • Volunteering with community organizations

Life Skills & Community Participation

  • Communication (verbal & non-verbal)
  • Daily living & healthy hygiene (personal care, medication, chores)
  • Kitchen safety
  • Cooking & baking
  • Grocery shopping
  • Community signs
  • Community safety
  • Community places & occupations (hospital, police, dentist, doctor, pharmacy, bank, social services)
  • Functional reading
  • Sorting

Volunteering enhances relationship building, community partnership, individual growth, social inclusion, and independent self-help skills empowering individuals and families to confidently engage in their communities.

Programs and Activities
FAQ

Frequently Asked Questions

Quick answers about our supports, eligibility, locations, and how to get started.

What about us?

Novel Solutions’ group care and staffing is designed to support the BIPOC community and individuals experiencing complex challenges, including exceptional needs such as Autism Spectrum Disorder (ASD) and significant behavioural challenges. We provide person centered care to empower individuals and families to achieve meaningful goals and build life skills.

Why us?

We deliver inclusive, compassionate care and support to our clients and their families. Our team is comprised of experienced, qualified, trained and supportive professionals who respect each individual’s needs and autonomy.

What is our mission?

Novel Solutions is committed to providing individualized, structured supports and programs designed to enhance the wellbeing and independence of all persons in our care especially individuals with complex special needs and adaptive delays. Our staff collaborate with families, case managers, and community partners to support successful outcomes.

Accreditation

Novel Solution is recognized as QAM (Quality Assurance Measures) compliant, aligned with Ontario Regulation 299/10 and ministry expectations for service agencies supporting adults with developmental disabilities.

What supports do we provide?

Ensuring social engagement, inclusion, safety and security, empowerment, autonomy, independence; enhancing confidence and self-esteem.

Who are our clients?

Transitional Aged Youth (TAY 16+), members of the Black, Indigenous, People of Colour (BIPOC) community; families and individuals with behavioural challenges and developmental delays.

Are you eligible for support?

To find out how, a Risk & Needs Assessment must be completed to determine eligibility and the level of support required.

Locations we support

GTA, Durham Region, Brampton, Mississauga, Vaughan, York Region.

Types of support
  • 24-hour personal care support
  • Respite
  • Day Program (7 days/week)
  • 1:1 or 2:1 care support
  • In-home & group care support
  • Daily living & life skills
  • Appointments
Cost

Based on a fee-for-service model.

Costs depend on the individual’s daily required needs, including type/level of support and care, and any intervention needs due to behavioural challenges.

Support care team

Each individual will have their own support care team, which may include:

  • Family members
  • Case manager
  • Service provider and/or primary worker
  • Doctor, psychiatrist/psychologist
  • Other outside service professionals
What is a care plan?

Individually developed short and long-term plans written with input from all parties (including the individual), based on personal goals, risks, and needs. Monthly meetings are conducted to review progress and update plans.

Risk & needs assessment

A structured assessment with focused questions to identify risks, needs, and the supports required to help the individual succeed in daily living.

Client rights

We uphold privacy and confidentiality, respect and dignity, safe and secure environments, and person-centered supports that protect vulnerable individuals and promote autonomy and wellbeing.

Enquiries

For all questions and enquiries, visit novelsolution.org and use the Contact page. Submit your query and we will follow up with you.